Managerial Work Effectiveness and Organization Culture: Exploratory Study With Russian Banks / Bagirova Anna,Vavilova Asya // . - 2015. - V. , l. . - P. 11-19.

ISSN/EISSN:
2048-9021 / нет данных
Type:
Proceedings Paper
Abstract:
Negative trends in the Russian economy force to look for the ways to increase effectiveness of human resource involvement. It refers to managerial human resourses as well. Nowadays their work has to be aimed, among other things, at development and realization of non-conventional systems of personnel motivation. Controlling corporate culture can become one of the motivation instruments, new to Russia. Despite a large number of theoretical and practical works connected with this phenomenon, some questions nevertheless remain unresolved. The main of them is a role of organization culture in a control system of a company. The article represents the analysis results of organization culture of two banks operating at the Russian market. One of them is Russian, another one is European. There we realised participant observations, time studies, expert survey (the heads and the key staff of Russian consulting agencies, business schools, audit companies and also key heads of the investigated banks' branches were interviewed); analysed internal documents. Our methodology included calculation of three groups of indicators: innovation (progressiveness), administrative stability, costs of ensuring organization culture. For an innovation level assessment we calculated communication level indicators, a proportion of creative operations and intellectual labour in work of the banks' personnel. For an assessment of administrative stability we calculated the level of organization's adaptation to the external environment, types of administrative decisions, the level of employees' focus on professional development and training. Besides, we analysed structure of the banks' expenses and estimated a proportion of the expenses directly or indirectly connected with organization culture. In the course of the analysis it was established that banks operating at the Russian market have different organization cultures. We revealed a set and a level of company's values typical for each type of organization culture. Furthermore, we found interdependence between components of organization culture and managerial work effectiveness indicators. Within our research such indicators include innovation, productivity, legitimacy, employee loyalty, quality of employee performance, pro-activity. Thus, the conducted research showed that it was possible to increase managerial work effectiveness through organization culture. Basing on our results we offered organization culture adjustment and modernization directions for two Russian banks. During further studying we plan to develop specific instruments and administrative decisions aimed at managerial work effectiveness increase in these banks.
Author keywords:
organization culture; managerial work effectiveness; bank
DOI:
нет данных
Web of Science ID:
ISI:000380511600002
Соавторы в МНС:
Другие поля
Поле Значение
Editor Dias Rouco, JC
Booktitle Proceedings of the 11th European Conference on Management Leadership and Governance (ECMLG 2015)
Series Proceedings of the Conference on European Management Leadership and Governance
Note Proceedings of the 11th European Conference on Management Leadership and Governance, MilitaryAcademy, Lisbon, PORTUGAL, NOV 12-13, 2015
Organization Acad Conf Publish Int Ltd
Publisher ACAD CONFERENCES LTD
Address CURTIS FARM, KIDMORE END, NR READING, RG4 9AY, ENGLAND
Language English
ISBN 978-1-910810-77-4
Research-Areas Business \& Economics
Web-of-Science-Categories Management
Author-Email a.p.bagirova@urfu.ru ask20@yandex.ru
ResearcherID-Numbers Bagirova, Anna/M-7440-2013
ORCID-Numbers Bagirova, Anna/0000-0001-5653-4093
Number-of-Cited-References 19
Usage-Count-Since-2013 5
Doc-Delivery-Number BF2YY